ICON Reviews

Updated Jul 14, 2020

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3.3
65%
Recommend to a Friend
60%
Approve of CEO
ICON CEO Steve Cutler
Steve Cutler
103 Ratings
Pros
Cons
More Pros and Cons
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Houston, TX
    Recommends

    I worked at ICON full-time for more than 10 years

    Pros

    Great people and great benifits

    Cons

    None that I can think of

  2. Helpful (1)

    "Top leadership out of touch with reality"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ICON full-time for more than 3 years

    Pros

    Vacation / pto 401k match Health benefits

    Cons

    Leadership Cheap, try to save a penny at all costs Travel policy Inability to look further than 1 quarter Communication is pathetic

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  3. "Fine if you enjoy the cube life."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Research Assistant in Brentwood, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ICON full-time for less than a year

    Pros

    • Flexible schedule • Decent pay

    Cons

    • Mindless work • Very boring with little interaction with other employees • Useless team building exercises I was very bored here. I did not stay very long because I was offered a much better opportunity. The pay is good but you sit in a cubicle all day and no one really talked to one another. Very much a cubicle farm environment with little interaction with other employees.

  4. "okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Scientist I in Whitesboro, NY

    I worked at ICON full-time

    Pros

    scientists are great and some managers are really helpful

    Cons

    you could be doing the same job for more money elsewhere

  5. "Great Company to Work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Clinical Trials Assistant in Brentwood, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ICON full-time for more than 3 years

    Pros

    Great benefits. Generous PTO, Health Care, 401K Allowed to work from home after a period of time

    Cons

    On-boarding training could improve to a more "hands-on" type training rather than all online.

  6. "Pretty Good experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Product Manager 

    I have been working at ICON full-time

    Pros

    Great experience for anyone starting a career in management

    Cons

    Processes need to be more set in stone and followed

  7. "Good company"

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Clinical Trial Manager 

    I have been working at ICON full-time

    Pros

    Flexible WFH, compensation, good benefits

    Cons

    None that I can think of

  8. "Good Starting Point"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical 

    I have been working at ICON full-time

    Pros

    Supportive line management Good way to learn the industry and get a foot in the door Generous PTO

    Cons

    Tedious tasks Few opportunities for advancement Low pay

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  9. Helpful (1)

    "Rewarding but draining"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at ICON full-time for more than a year

    Pros

    There is ample opportunity to learn and grow, and if proven capable, new hires and junior employees are given responsibility and independence not seen at other companies. On a personal note, my team and the support and learning I got from them were above and beyond, and as much as can be done from a sub-VP level I feel was done to support my growth. The experience is also great for working in healthcare/clinical research/pharma, with exposure to top clients and robust research.

    Cons

    Many issues which ultimately didn't detract as much from me but were known all around and deserve to be mentioned: -severe downward pressure from upper management leading to stress and burnout, especially on mid-level project managers, and high turnover in some teams -large roadblocks and significant time waste dealing with shared services (IT, facilities, finance). The business incorporates many different business types, yet uses a one-size-fits-all approach to shared services.

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  10. "Best Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Research Associate 
    Recommends

    I worked at ICON full-time for more than a year

    Pros

    Challenging projects Nice team Lots of learnings

    Cons

    Limited growth opportunities Not a great salary package

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