ICON Reviews | Glassdoor

ICON Reviews

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Found 727 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
64%
Approve of CEO
ICON CEO Steve Cutler
Steve Cutler
10 Ratings
Pros
Cons
More Pros and Cons
  1. Great company that cares about their employees

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cta in Brentwood, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICON full-time for more than a year

    Pros

    Good PTO/benefits, exceptionally good line manager, flexible with schedule,

    Cons

    I don't have any negative comments about the company.

  2. Helpful (1)

    Poor Onboarding

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ICON full-time for more than 2 years

    Pros

    ICON offers a Competitive salary.

    Cons

    The onboarding process is non-existent.

    Advice to Management

    Train your new hires on ICON systems and processes, don’t train them on their role, they already know how to do their job.

  3. ok company to work for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at ICON

    Pros

    great pay room to grow

    Cons

    management needs to focus more

  4. Nice people, good atmosphere

    StarStarStarStarStar
      Former Employee - TMF Owner 

      I worked at ICON full-time

      Pros

      Nice people, new building, fair

      Cons

      No work/life balance, little room for growth

    • Helpful (2)

      Wasn't for me

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager in Farmingdale, NY
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at ICON full-time for more than a year

      Pros

      People were nice but the work load was too much.

      Cons

      Lacks structure, no growth and you are expected to work even on your days off.

    • Helpful (2)

      chaotic and inefficient workplace

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Principal Biostistician 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at ICON full-time

      Pros

      Salary and benefits. remote working.

      Cons

      Logging and tracking work in multiple places. Way too much time spent doing admin work and little time to get to 'real' work. project management is very inconsistent. Onboard training and documents are practically useless. Very little feedback about work that is done and very kurt unfriendly atmosphere.

      Advice to Management

      Hire many admins to help with admin work, medical writers for writing help, Consistent project management, clear timelines, more specific training materials. Positive feedback. Nicer people.

    • Helpful (1)

      Senior CRA

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at ICON full-time for more than 4 years

      Pros

      Many openings in many TAs

      Cons

      Large company, just a number

    • CRA

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at ICON full-time for more than 2 years

        Pros

        The benefits are above par for the industry

        Cons

        I had to travel coast to coast

      • Helpful (2)

        Cra

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 

        I have been working at ICON full-time

        Pros

        Bonus is good. Pto is good

        Cons

        Workload is a lot. Too many studies

      • Long time employee

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Director in North Wales, PA
        Recommends
        Neutral Outlook
        Disapproves of CEO

        I worked at ICON full-time for more than 20 years

        Pros

        Allow you to work independently, good pay and time off

        Cons

        Slow to change processes, overwork.

      Found 727 reviews