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      ICON

      Engaged Employer

      ICON reviews

      I don't recognize the company culture anymore - Senior CRA ICON Employee Review

      1.0
      Feb 19, 2012
      Senior cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teams, wonderful CRAs, some of the managers are helpful and understanding.

      Cons

      CRAs are beaten down. Favoritism in hiring practices, culture of fear of retaliation. Most employees quietly grumble about work environment. poor work/life balance. No raises, promotions. The company tends to hire externally instead of promoting internally. CRAs are treated as an expendable resource. I've been with this CRO for almost a decade, and I cannot recognize the company anymore.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jul 6, 2026
      Director, business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits including PTO, health care and other benefits.

      Cons

      Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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