I don't recognize the company culture anymore - Senior CRA ICON Employee Review

1.0
Feb 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Great teams, wonderful CRAs, some of the managers are helpful and understanding.

Cons

CRAs are beaten down. Favoritism in hiring practices, culture of fear of retaliation. Most employees quietly grumble about work environment. poor work/life balance. No raises, promotions. The company tends to hire externally instead of promoting internally. CRAs are treated as an expendable resource. I've been with this CRO for almost a decade, and I cannot recognize the company anymore.

Explore other reviews about ICON

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and remote work.

Cons

Management. Also most days it felt like I was just another number.

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