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      ICON

      Engaged Employer

      ICON reviews

      not good experience - routinely over-allocated at 1.5 FTE - Anonymous employee ICON Employee Review

      2.0
      Sep 25, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay for entry-level CRA

      Cons

      - Incompetence. Many on project team are new to their role, too many people don't know what they're doing - Workload. I had 7 protocols and 28 active protocol-sites as an entry-level CRA. This means you'll be overworked until you complain loud enough to hire a new person, onboard them, hand-over to them etc. - Not enough support personnel (CTAs work on 10+ studies); see above. - New Investigator Payments system APECs means ICON doesn't pay Investigators on time: 11 months delay and counting

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 30, 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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