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      ICON

      Engaged Employer

      ICON reviews

      Pick Another CRO - Especially if you want to get paid on time - Clinical Research Associate I ICON Employee Review

      1.0
      Aug 9, 2022
      Clinical research associate i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely love the job itself and study teams. CRA Bridge Program is excellent.

      Cons

      All things HR, Payroll, Benefits, and IT related. Company was late paying several employees in my department - including myself - with no explanation. Unorganized benefits department and taking extended leave is a nightmare. Lack of responsiveness when emailing anyone other than your direct managers - 4+ months with no resolution to issues. IT has 8+ hour wait times with minimal responsiveness.

      Explore other reviews about ICON

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture. Really nice management

      Cons

      It's hard to move up in the career ladder from within.

      4.0
      Jul 6, 2026
      Director, business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits including PTO, health care and other benefits.

      Cons

      Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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