Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ICON

      Engaged Employer

      ICON reviews

      the manager is horrible - direct patient contact associate ICON Employee Review

      1.0
      Oct 14, 2023
      Direct patient contact associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay is okay and i put up with abuse for the pay

      Cons

      the manager at this place is downright abusive. i spent many days crying in the bathroom and feeling scared-and ruminating between wanting to contact HR and wanting to quit. finally was fired but was luckily able to get onto unemployment since it wasn't a justified termination. I was being discriminated against for a disability.

      Explore other reviews about ICON

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture. Really nice management

      Cons

      It's hard to move up in the career ladder from within.

      4.0
      Jun 30, 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

      See reviews by: Helpful|Rating|Date|All
      Related searches: ICON jobs | ICON salaries | ICON benefits | ICON interviews | ICON conversations
      ICON reviewsICON direct patient contact associate reviewsICON review