Not too bad but far from ideal - Clinical Research Associate ICON Employee Review

3.0
Oct 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits. Nice colleagues.

Cons

Extreme workload with lots of after hours, but overtime is not paid. Very tight timelines. Managers overloaded too therefore don't have time to listen to you, so you can't expect any changes/help when you're stuck or if you struggle. Tasks unevenly divided between departments/employees holding the same position. Very little chance for career progression. Great performance sometimes not recognized while poor performers might be promoted - that's unfair and a real mojo-killer making the employee feel it's better to move on.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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