Great as a stepping stone, terrible otherwise - IHCRA ICON Employee Review

2.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent option for getting your feet wet in clinical research *If* you are lucky to have a good team, there's a sense of comraderie If you're lucky to have a good COM, they will vouch for your work

Cons

"temporary" hiring freeze for IHCRA to CRA 1 has left some of us waiting 1.5 years to promote Offshoring US jobs to "cheaper" countries Lack of transparency in their internal affairs - lots of promises with no delivery Very poor raises "Baptism by fire" trainings for study assignments, everyone is too busy due to unrealistic expectations to meet Sponsor demands and ICON metrics to train team members HR-mandated trainings are boring and repetitive, no interaction Frequently when you have a bad team member, you're expected to take on their work while they can fly under the radar for months, leaving the good workers burnt out Benefits are expensive and average at best Upper management is very out of touch and can be downright demeaning during townhalls post-layoffs

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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