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Equality Does NOT exist - Anonymous employee IKON Employee Review

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

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5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

3.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Dispite everything I still do love what I do. But sometime Ikon makes it very difficult to work here. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cons

Lack of accountability from upper and middle managment. If you go to an account you are told to spend as little time on the equipment, but yet they want you to do a good job. it is imposible to do your job in the time frame that they give you. You are not allowed to use parts to fix the equipment, but yet they want you to fix the equipment right the first time. The only thing that ends up happening is recalls, and unhappy customers. . . . . . . . . . . . . . . .

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