IKON Reviews | Glassdoor

IKON Reviews

Updated January 11, 2017
161 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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IKON Chairman and CEO, Ricoh Americas Corporation and Ricoh Americas Holdings, Inc. Martin Brodigan
Martin Brodigan
29 Ratings

161 Employee Reviews

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Pros
  • Great benefits, great people to work with and incredibly challenging (in 6 reviews)

  • Great managers, HR, teamwork among employees, Excellent benefits, (in 3 reviews)

Cons
More Pros and Cons

  1. "Director Collections"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Director in San Francisco, CA
    Former Employee - District Director in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IKON full-time (Less than a year)

    Pros

    IKON was a good employer and my boss was great at developing talent worked for document services in San Francisco

    Cons

    I don't have 20 word's of cons But upper management did occasionally make rash decisions one of which resulted in my being laid off

    Advice to Management

    Don't make decisions affecting the lives of employee's without gaming out the outcome fully then reverse the decisions after the people are let go


  2. "Ok Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in South Bend, IN
    Former Employee - Account Manager in South Bend, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IKON full-time (Less than a year)

    Pros

    Work with some really nice people

    Cons

    was not there long enough to weight in on cons


  3. "Worked here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Offered variety of solutions to customers.

    Cons

    Offer more Promotions for the sales reps.

    Advice to Management

    Update ordering system and billing.


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  5. "Great company, Excellent on the job training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IKON full-time

    Pros

    Great managers, HR, teamwork among employees, Excellent benefits,

    Cons

    Hours changed on shift, working longer. Can't think of any other cons. The company is always foward thinking.


  6. "One sided"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good mix of products and services

    Cons

    Create comp plans that are so complex, the company always designs a way to win

    Advice to Management

    Simplify business processes


  7. "Wonderful company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Room for growth. Mentoring program. Great benefits. The support form management and fellow employees is second to none. I wish there was an office in my new state.

    Cons

    I don't really have any cons. They were purchased by Ricoh America. They are a great company also to work for.


  8. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKON full-time

    Pros

    unlimited commission, decent salary, bonus, virtual office no micro-management

    Cons

    Stock options fishy, advancement is a who you know situation

    Advice to Management

    Be fair


  9. "Senior Copy Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Copy Specialist in Bellevue, WA
    Former Employee - Senior Copy Specialist in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IKON (Less than a year)

    Pros

    Customer Satisfaction
    Team Work
    Utilizing my skills to contribute company growth
    Learning

    Cons

    Temporary positions always have to look for a job after the term is over.

    Advice to Management

    Make training a focus to grow with the company.


  10. Helpful (1)

    "Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Color Specialist in Lake Charles, LA
    Former Employee - Color Specialist in Lake Charles, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great commission, great coworkers, great presidents club trip. Best vacation ever. Decent territory. Awesome customers. A very wide product base.

    Cons

    There were too many cultures trying to act as one at the same time. Also lower management had no supervision experience.


  11. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Wichita, KS
    Former Employee - Account Executive in Wichita, KS
    Recommends

    I worked at IKON full-time (More than a year)

    Pros

    Great Boss, great products and competitive in pricing.

    Cons

    Most of my customers were Canon and when Ricoh bought them out, it really hurt me.



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