Pros
Flexible hours, lots of PTO, great health insurance, great 401k. Everyone at Ithaka has a passion and really wants to provide a service to the world. Ithaka is full of caring and passionate employees.
Cons
Too many managers, no room for promotions or advancement. Lots of people have been here for 10-15 years and are still in the same position. Micromanagement is a very real problem, every manager wants to feel important so every manager tries to manage as much as possible while also protecting their sphere of management. Under the IT team this is most prevalent, the micromanagement and ridiculous oversight forced upon you for even the simplest of projects makes any real change or progress a demoralizing experience. Employee morale is very low, most work under the guise of doing just enough not to get a negative review. Technology advancements are very slow and only done when absolutely necessary to support existing infrastructure. "That's the way we have always done it". Raises are minimal, 2-3% a year is the standard, anything more and you better be ready to fight for it.