Going Down - Product Support Lead Imagine Learning Employee Review

2.0
May 5, 2024
Recommend
CEO approval
Business Outlook

Pros

The direct team you work with can be amazing people and your direct manager/supervisor/boss usually is the best person in the whole company. Decently Good Benefits!

Cons

Terrible compensation / pay. Does not listen to employees. Terrible retention of customers and employees. Massive multi-stage un-announced layoffs. Tone-Deaf apologies and stupid projects that will not help the company. Tech is over 20 years old and it still acts like 2008 in performance. Tech can't run on Chromebooks without something going wrong. Product support's getting outsourced to over-seas. Project Managers are out-of-company instead of in-house experts. Trainers are incapable of doing any job they train let alone their own job.

Explore other reviews about Imagine Learning

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Data driven with a focus on character.

Cons

Full 5 days of school instead of 4.

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive. Remote work. A few days a week of regional travel at the federal compensation rate. This has been an educational entry-level job to learn the basic stakeholders and sales cycles for K-12 curriculum. The people I work with are great and knowledge/experience is a strong resource at this company.

Cons

The higher leadership of the organization does not foster a positive, collaborative culture. Different teams/regions work in silos. Any collaboration and communication happens primarily by our own individual efforts. Also, systems change yearly. It's difficult for everyone to adapt, and as a result the sales team has little faith in following the process. Job security is iffy. There has been continuous talk of eliminating my position in my state for over a year now.

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