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InfoPro Learning

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Meh - Anonymous employee InfoPro Learning Employee Review

2.0
Mar 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable support teams. The team in India works really hard to support their counterparts in the US. The US team is trying very hard to become a leading vendor for L&D. Top leadership is very easy to work with. Open door policy is nice.

Cons

There is a steep hill to climb to attain the financial goals that the leadership has set forth. The middle management lead is a control freak, micro manager. Not inspiring. Not motivating. Leadership is not solving quality issues when it comes to delivering high quality products and they are not providing equal support to all employees.

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InfoPro Learning Response
7y
Thank you for sharing your perspective regarding our teams. We agree that our team in India is awesome, and continues to challenge us to further unlock our human potential as well as our customers. We have made significant changes to the organization largely based on feedback both internally and externally. A few of those include: We have been exceeding our financial goals year over year which is entirely a team effort between sales, leadership, operations, marketing and IT. Our Leadership team is committed to the success of our team members as well as our clients, so much so that it was our top KPI in 2018! As a result, our overall employee engagement is up, and our customer experience has dramatically increased. Our compensation plans are rolled out each year and 2018 stretch goals were achieved by 90% of the team which we are very excited about! We are excited to continue developing our teams and looking forward to further unlocking the potential of both our clients and employees in 2019! Best of luck to you and thanks again for your feedback!

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