Pros
It used to be great two years ago
Cons
The CEO must go. This company is unrecognisable as the place I worked at two years ago. I have never seen an exodus of staff in such numbers. Every week another two or three people escape. Yet management seem to not care about this. They are so out of touch with the reality. The way clients are treated is disgusting. The senior managenent team seem determined to destroy this once great company. Advisors need to whistleblow to Providence, DWP, the media and even to the other W2W providers. A class action needs to be taken against the company. It is the duty of former and current employed to do this. A quick email to CEO of Providence and to DWP from each advisor should have the desired effect. A few years ago senior mgt were great. We had a great guy as the London Operations manager,a great really cool guy as the PDM, even the CEO was exceptional. Yes, a few of the other PDMs were not liked because they were rubbish at their jobs. Now we have a management team of former advisors who understand nothing about engagement or strategy. It's the JFDI school of management. If they had any integrity they would resign. They are weak. This company is heading for closure. (The founder has even left) Bullying is constant. Working there has become intolerable. Every advisor is saying the same things about how bad it is. Every advisor must take a full one hour of lunch and leave on the dot of 5.30. If the work doesn't get done then so be it. Advisors need to take the power back if this company is to survive. It's clear to see that the management are unable to run this company - they are buffers and spoofers. They constantly blame advisors for the mess. This company has become a joke and a laughing stock under the current management team. Even prominent members of senior management are sending out their CV to agencies in the hope that they find something before Ingeus collapses.
