Ingeus Reviews | Glassdoor

Ingeus Reviews

Updated Jul 21, 2019

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Found 203 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
93%
Approve of CEO
Jack Sawyer
56 Ratings
Pros
  • "Good Salary and employee benefits, Company values and culture(in 10 reviews)

  • "good pay , nice offices, some resources(in 10 reviews)

Cons
More Pros and Cons
  1. "A great company to work for - Invisage Apprenticeships (Ingeus company)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Remote, OR
    Recommends
    Positive Outlook

    I have been working at Ingeus full-time for more than 3 years

    Pros

    A team who truly care about making a difference in learners lives Everyone works hard to make it work and reach for 'Outstanding' An inspirational Director and Head of Delivery who understand the sector and what it takes to be the best Very competitive salaries Ingeus - Work hard to support the skills division and support our growth Ingeus - Provide me as a manager the tools required to do my best, an amazing company

    Cons

    Been through a lot of redundancies, however businesses are constantly changing and with change in this sector unfortunately comes redundancies. With this in mind I believe those who are made redundant would have taken a huge amount of skills and knowledge from Ingeus/Invisage to support them in another great role/company!

    Advice to Management

    Keep communicating and involving everyone. Communication is Key!

    Ingeus2018-09-14

    Ingeus Response

    February 7, 2019Managing Director

    It’s great to hear your positive comments of your time at Ingeus, with the right support and tools in place to excel in your role. I agree with your point around communication. It’s really important that we keep colleagues connected. If you have any specific ideas for how we can ...

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  2. "Good people & company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Estates Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ingeus full-time for more than 3 years

    Pros

    Good work environment, colleagues, values and ethos.

    Cons

    Many contracts coming to an end so seeing a lot of colleagues move on.

    Ingeus2019-07-21
  3. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ingeus full-time for more than 8 years

    Pros

    Really great benefits package including private medical cover and additional holiday - you even get your birthday off! Decent rates of pay. Great development opportunities are available. Truly fantastic colleagues who are all bought into the ethos and values of the company and what it aims to achieve. I loved working here and left a better, more fulfilled and developed person.

    Cons

    Huge downsizing of corporate functions since 2017 has led to increased workloads and an inability to deliver the type of service once provided. It's a tough time for the industry, but the most recent reductions do feel counterintuitive and shortsighted. Ingeus is always in a constant state of change - it keeps things exciting but it also means you have little chance to assess/evaluate what has been done previously and...

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    Advice to Management

    In terms of ethos and values - keep doing what you're doing. However, make sure you don't continue to cut so close to the bone or frontline services and our people focus will suffer.

    Ingeus2019-06-11
  4. Helpful (1)

    "1 year still feel like a robot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - KEYWORKER in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ingeus full-time for more than a year

    Pros

    good pay , nice offices, some resources.

    Cons

    did not care if you had smashed your last target if you missed your current target you were in trouble not interested in helping clients but if you completed their reviews and you hit the targets.

    Advice to Management

    prior to working for you I had worked in a keyworker role for 12 years with a disablity service supplying in work support to employers including the nhs trusts. I then completed 3 years of drugs support. I was never allowed to use these skills as long as I got my targets and hit my KPI - I was chained to my desk and treated like a robot . Wasted my skills. I am now with an employer who appreciates what I offer but...

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    Ingeus2019-06-13
  5. Helpful (1)

    "Gave me opportunities to develop and grow within the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Analyst in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ingeus full-time for more than 3 years

    Pros

    Company gives opportunity for growth within If you show promise then you will get more work and chances to show your abilities Chances for internal promotion / role change Encouraged to explore new opportunities

    Cons

    some roles have limited wage structure Somewhat repetitive work in previous role (Revenue processing Officer) Salary in some roles is not matched to the amount of work you do.

    Advice to Management

    All the management I had while working here was very good, and I believe helped me to develop as a person and from a career perspective.

    Ingeus2019-05-28
  6. Helpful (1)

    "I would recommend working for Ingeus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Ingeus full-time

    Pros

    I have work with Ingeus for aprox 2 1/2 years now and i have really enjoyed my roles. I have had the opportunity to grow and progress across two different contracts and been promoted to Senior employment adviser on the IAPT contract. I really enjoy working for Ingeus. They always look at promoting internally before externally and look at salary review each year. Where possible they will always take staff opinions when...

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    Cons

    Change in gov decisions means contract changes may happen sooner rather than later however this is not at the fault of Ingeus.

    Ingeus2019-05-20
  7. "Ingeus WHP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ingeus full-time for more than 5 years

    Pros

    Flexible working and supportive management.

    Cons

    Difficult targets, changing landscape from when I started.

    Ingeus2019-05-25
  8. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative in Bolton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingeus full-time for more than 5 years

    Pros

    Good Salary and employee benefits, Company values and culture

    Cons

    Target oriented, difficult to find employment for every client.

    Advice to Management

    be proportional with surrounding job opportunities

    Ingeus2019-05-08
  9. Helpful (2)

    "Not a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ingeus full-time for more than a year

    Pros

    Working with my immediate colleagues.

    Cons

    This company probably has the worst bunch of senior managers (Directors) I have ever encountered. Their behaviours don't match the company values. I was shocked to see how poorly they treat their employees bearing in mind the kind of work they do. Senior managers make a big thing about saying they listen to employee's feedback, but nothing changes. Even the HRD has no time for you. She just tells you to look things...

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    Advice to Management

    Start to treat your employee's fairly and actually listen to them and act on their feedback.

    Ingeus2019-06-06
  10. "At it's height, a good company to work for. Unfortunately since 2016, it's been going downhill since."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Employment Advisor in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ingeus full-time

    Pros

    Good wage structure. If you perform, you get wage rises to a certain level. This was on the Work Program contract which ran until March 2019. Staff benefits were also attractive.

    Cons

    Targets, lack of leadership and direction, mass redundancies over a 3 year period

    Advice to Management

    Don't put all your eggs in one basket and focus on higher paying contracts. Doing so caused mass redundancies nationwide.

    Ingeus2019-05-09
Found 203 reviews