Ingeus Reviews

Pros

A team who truly care about making a difference in learners lives Everyone works hard to make it work and reach for 'Outstanding' An inspirational Director and Head of Delivery who understand the sector and what it takes to be the best Very competitive salaries Ingeus - Work hard to support the skills division and support our growth Ingeus - Provide me as a manager the tools required to do my best, an amazing company

Cons

Been through a lot of redundancies, however businesses are constantly changing and with change in this sector unfortunately comes redundancies. With this in mind I believe those who are made redundant would have taken a huge amount of skills and knowledge from Ingeus/Invisage to support them in another great role/company!

Advice to Management

Keep communicating and involving everyone. Communication is Key!

Pros

Really great benefits package including private medical cover and additional holiday - you even get your birthday off! Decent rates of pay. Great development opportunities are available. Truly fantastic colleagues who are all bought into the ethos and values of the company and what it aims to achieve. I loved working here and left a better, more fulfilled and developed person.

Cons

Huge downsizing of corporate functions since 2017 has led to increased workloads and an inability to deliver the type of service once provided. It's a tough time for the industry, but the most recent reductions do feel counterintuitive and shortsighted. Ingeus is always in a constant state of change - it keeps things exciting but it also means you have little chance to assess/evaluate what has been done previously and...

Advice to Management

In terms of ethos and values - keep doing what you're doing. However, make sure you don't continue to cut so close to the bone or frontline services and our people focus will suffer.

Pros

good pay , nice offices, some resources.

Cons

did not care if you had smashed your last target if you missed your current target you were in trouble not interested in helping clients but if you completed their reviews and you hit the targets.

Advice to Management

prior to working for you I had worked in a keyworker role for 12 years with a disablity service supplying in work support to employers including the nhs trusts. I then completed 3 years of drugs support. I was never allowed to use these skills as long as I got my targets and hit my KPI - I was chained to my desk and treated like a robot . Wasted my skills. I am now with an employer who appreciates what I offer but...

Pros

Company gives opportunity for growth within If you show promise then you will get more work and chances to show your abilities Chances for internal promotion / role change Encouraged to explore new opportunities

Cons

some roles have limited wage structure Somewhat repetitive work in previous role (Revenue processing Officer) Salary in some roles is not matched to the amount of work you do.

Advice to Management

All the management I had while working here was very good, and I believe helped me to develop as a person and from a career perspective.

Pros

I have work with Ingeus for aprox 2 1/2 years now and i have really enjoyed my roles. I have had the opportunity to grow and progress across two different contracts and been promoted to Senior employment adviser on the IAPT contract. I really enjoy working for Ingeus. They always look at promoting internally before externally and look at salary review each year. Where possible they will always take staff opinions when...

Cons

Change in gov decisions means contract changes may happen sooner rather than later however this is not at the fault of Ingeus.

Pros

Good Salary and employee benefits, Company values and culture

Cons

Target oriented, difficult to find employment for every client.

Advice to Management

be proportional with surrounding job opportunities

Pros

Working with my immediate colleagues.

Cons

This company probably has the worst bunch of senior managers (Directors) I have ever encountered. Their behaviours don't match the company values. I was shocked to see how poorly they treat their employees bearing in mind the kind of work they do. Senior managers make a big thing about saying they listen to employee's feedback, but nothing changes. Even the HRD has no time for you. She just tells you to look things...

Advice to Management

Start to treat your employee's fairly and actually listen to them and act on their feedback.

Pros

Good wage structure. If you perform, you get wage rises to a certain level. This was on the Work Program contract which ran until March 2019. Staff benefits were also attractive.

Cons

Targets, lack of leadership and direction, mass redundancies over a 3 year period

Advice to Management

Don't put all your eggs in one basket and focus on higher paying contracts. Doing so caused mass redundancies nationwide.