Pros
-Good benefits (EHC), -Employee Share Purchase Program is pretty good, lots of other employee perks as great: phone plans, new PC purchase program, fitness subsidy, employee education, etc. -Really nice people, if you are lucky, you can make friends for a lifetime.
Cons
-Crappy pay, each year they come up with more and more excuses not to give you more pay, and give bogus reasons for why your performance is not rated as better than just good. -Don't care about satisfaction at work, a survey came out with satisfaction levels being crazy low and instead of making things better it is just getting worse and worse. -Forever changing workflows and procedures, eternal meetings that take you away from your desk that are mind-numbingly useless, increasing workload and 0 interest from managers in making things better. -Full of broken promises of advancement that never comes, and each time you are "the perfect candidate" or "next in line", just to be overlooked when the time comes, over and over again. -Promotions based of favoritism and barely ever on credentials, resume and performance. -Incompetent managers for the most part that lack industry experience but tell you how to do things without understanding the job. -No work-life balance, despite assurances to the contrary. -Extremely negative and competitive work environment, you get a sense that, other than select few, you cannot trust anybody. -If you want to advance you cannot be a strong personality, pretty much be a door mat that allows others to walk all over you, who never talks back and smiles while work becomes more unmanageable but expectations keep increasing. Pretty much you keep getting more claims with each month but they expect you to do better than the previous month. -No care about the customers, all they care about is numbers and closing claims, no recognition for a job well done or satisfied customers as no one cares about that.
