Intact Reviews | Glassdoor

Intact Reviews

Updated December 12, 2017
256 reviews

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3.5
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Charles Brindamour
37 Ratings

256 Employee Reviews

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Pros
Cons
  • Almost zero work-life balance, most people in the claims department carry unmanageable pending assignments, lower-end salaries in the industry (in 11 reviews)

  • Upper Management needs to change (in 12 reviews)

More Pros and Cons

  1. "Intact Insurance Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accident Benefits Claims Adjuster in Ajax, SD
    Current Employee - Accident Benefits Claims Adjuster in Ajax, SD

    I have been working at Intact full-time (More than a year)

    Pros

    Great knowledgeable and patient manages to work with.

    Cons

    High work volumes and claims


  2. Helpful (6)

    "Great people, no room for progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Intact full-time

    Pros

    The people are great and the culture at the company is also really great. The company is very much oriented to making an impact on the community and also having social events to keep their employee's engaged.

    Cons

    Very limited room for growth. If you are good at what you do they want to keep you in that same position. Management varies across the board, there are some managers that really want to help you but for the most part its a lot of yo working hard and taking on extra projects but little to no recognition.

    Very low pay, if you're looking to make good money, turn around and look somewhere else, it won't happen at Intact.

    Advice to Management

    If you want to keep your employees happy, promote based on their personal track record and what they bring to the table not on who is more likely to kiss up to the managers. There are great employees at the company stuck in positions they are over qualified for.

  3. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    Values, good team, strong leadership

    Cons

    Old technology, adaptable to change but not fast enough


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intact full-time

    Pros

    Money, location, staff, direct manager

    Cons

    Workload, senior management, layoffs, too much food

    Advice to Management

    Call centre needs to be revamped


  5. "Great and innovative company where you want to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Montreal, QC (Canada)
    Former Employee - Marketing in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intact full-time (More than a year)

    Pros

    - Awesome culture and values
    -Great benefits
    - Innovative and creative
    - Space to grow and evolve
    - Great higher management

    Cons

    - Not enough holidays

    Advice to Management

    Keep on embracing change!


  6. "Yes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people, great perks at the time.

    Cons

    Can't think of any. It was a nice place.


  7. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intact full-time

    Pros

    The employees were great, very helpful

    Cons

    None at the moment right now.

  8. "Surety Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    Good Benefit and Work/Life Balance

    Cons

    I cannot think of anything bad about Intact


  9. "Overall a good company, but micromanaging was over the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Intact full-time

    Pros

    The benefits are fantastic and the diversity day is fun

    Cons

    Reading employee emails and choosing to withdraw them is over the top, especially when the employee is not under suspicion

    Advice to Management

    Slow down on the micromanaging. The company is too big for that


  10. Helpful (2)

    "Claims Intake Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Intake Representative in Toronto, ON (Canada)
    Current Employee - Claims Intake Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intact full-time (Less than a year)

    Pros

    Great Pay
    Great coworkers who are always willing to help new employees
    Easy process for taking new claims
    HR is helpful but Unit Managers seem to have control over them

    Cons

    Unit managers are not there to help you
    They do not have sympathy towards you as a person and expect you to be robots
    The good middle management leaves the company
    Clients are not able to directly call their adjusters
    No opportunity to shadow other departments

    Advice to Management

    Offer more support to their employees
    Be flexible with hours
    Offer more work from home options
    Give departments more chances to meet other departments


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