Intact Reviews | Glassdoor

Intact Reviews

Updated April 12, 2017
209 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Charles Brindamour
6 Ratings

209 Employee Reviews

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Pros
  • Lots of focus on work-life balance (in 26 reviews)

  • good hours, good benefits, easy to move up (in 31 reviews)

Cons
  • Almost zero work-life balance, most people in the claims department carry unmanageable pending assignments, lower-end salaries in the industry (in 9 reviews)

  • Upper management is set in their ways (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great people, no room for progress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Intact full-time

    Pros

    The people are great and the culture at the company is also really great. The company is very much oriented to making an impact on the community and also having social events to keep their employee's engaged.

    Cons

    Very limited room for growth. If you are good at what you do they want to keep you in that same position. Management varies across the board, there are some managers that really want to help you but for the most part its a lot of yo working hard and taking on extra projects but little to no recognition.

    Very low pay, if you're looking to make good money, turn around and look somewhere else, it won't happen at Intact.

    Advice to Management

    If you want to keep your employees happy, promote based on their personal track record and what they bring to the table not on who is more likely to kiss up to the managers. There are great employees at the company stuck in positions they are over qualified for.


  2. "Commercial Lines Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Underwriter - Level II in Ottawa, ON (Canada)
    Current Employee - Commercial Underwriter - Level II in Ottawa, ON (Canada)
    Recommends
    Approves of CEO

    I have been working at Intact full-time (More than a year)

    Pros

    Stock options.
    RRSPs.
    Few departments to move around.

    Cons

    For more senior positions, movement is slow.
    For internal promotions, they rip you off with a 2% increase.

    Advice to Management

    Engage with your employees


  3. "Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    - A lot of training and resources provided.
    - Strong efforts towards employee engagement.
    - Compensation beyond salary.
    - Some genuine managers very supportive and invested in their employee's success.

    Cons

    - Not enough hours in the day to manage high workload.
    - Some management not transparent and don't stick to their promises.

    Advice to Management

    Keep communication lines open and stick to your word.


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  5. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast-paced working environment. Great compensation, one of the best employers in Canada.

    Cons

    Advancement is not easy. Many people have been working in the same position for long time.

    Advice to Management

    Management is okay.


  6. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many opportunities for career advancement and experience
    Although it's a big company it's an inclusive friendly atmosphere
    Challenging but satisfying work

    Cons

    Workload can be overwhelming at times but efforts are recognized


  7. "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    Good place to learn and develop a carrer

    Cons

    too much politics in higher levels

    Advice to Management

    reduce politics


  8. "Contract Term"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    Pros

    Good training program, great people, money is ok.

    Cons

    Can have tough hours, need thick skin to deal with customers


  9. Helpful (1)

    "Would not Recommend as an Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Calgary, AB (Canada)
    Current Employee - Claims Representative in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intact full-time (Less than a year)

    Pros

    A diverse work setting giving you the ability to meet and connect with a lot of people from different backgrounds.

    Cons

    Poorly organized company. They advertise themselves as caring about their employees but they do not.
    Strictly a numbers game. Constantly monitored. Treated like children.
    Petty drama between managers and employees.
    Would not recommend.


  10. Helpful (1)

    "Claim adjuster - commercial and personal lines"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Montreal, QC (Canada)
    Former Employee - Claims Adjuster in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Intact full-time (More than 3 years)

    Pros

    Great people, great working atmosphere, everyone strives to be good at their job

    Cons

    As usual, heavy workload, sometimes badly organized phone lines, and some of the directors don't seem to know what they are doing.

    Advice to Management

    Simplify claim process for the employees so that they can be more productive


  11. Helpful (1)

    "5 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great pay & compensation
    good people to work with

    Cons

    Disorganized
    Inconsistent
    Upper management is set in their ways



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