Good benefits, too much politics in some groups - Anonymous employee Intuit Employee Review

2.0
Nov 1, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good focus on customer, lots of bright people, good internal opportunities to learn new things but lot of times you can only make use of them if you're lucky to be with the right manager, some groups have very good environment.

Cons

Too much politics in some places, a lot depends on what group/organizations you're in, very little room for growth. Vague performance evaluations. There are people who have been around for years who have entrenched themselves in their turf (low and middle management) and feel entitled to play games. Intuit has acquired a lot of companies over the years and they have almost always failed at integrating the acquisitions.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

Cons

It’s seasonal and then it’s over.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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