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      Intuit

      Engaged Employer

      Intuit reviews

      Think twice before joining. - Anonymous employee Intuit Employee Review

      2.0
      Jan 6, 2009
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid company that's not going anywhere anytime soon. Also, if you are lucky enough to find the right team, you can have a pretty good work life balance.

      Cons

      - Slow, bureaucratic, highly political - these are all ingredients for a painful work experience. - Tops down communication is sporadic and inconsistent - it often seems like the left hand doesn't know what the right hand is doing. - Company strategy is... oh right, there is no strategy. - When it comes to promotions, the squeaky wheels are the ones that get greased.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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