An amazing experience! - Payroll Technical Support Intuit Employee Review

5.0
Aug 8, 2012
Recommend
CEO approval
Business Outlook

Pros

You will immediately feel like part of the team. Leads, supervisors, managers have been so friendly and helpful. They understand that giving in to employees and keeping them happy will only come back to the company threefold. There is room for growth but you have to really work hard for it and be consistent.

Cons

Tax season! Do I have to say more? As long as you prepare for it, the process in dealing with this season becomes better each year.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

Cons

It’s seasonal and then it’s over.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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