It's some of the people (It's the people) - Anonymous employee Intuit Employee Review

2.0
Jul 3, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits packag,this must be the best pay in Tucson. Good social network. Intuit is very good at training and onboarding new employees

Cons

Senior management does not make good decisions for the customer- they say they are listening to the employee and the customer but they aren't. Change happens all the time often before results can be dissected-let the dust settle. Often the product doesn't do what the engineers say it can do when they say it can. Very political and clicky you have to know how to schmooze and the say the right word at the right time.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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