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      Intuit

      Engaged Employer

      Intuit reviews

      Intuit culture has changed dramatically in the past year - Anonymous employee Intuit Employee Review

      3.0
      Jul 20, 2009
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Intuit has some of the brightest and best employees. I've built lots of solid relationships and friendships and value their integrity and commitment.

      Cons

      Unfortunately, they tend to hire externally rather than promote from within. The culture has changed to become more shareholder and customer focused -- which is great -- but now very much lacking in being employee focused. I know of lots of folks that stay only because pay/benefits are strong. They are not satisfied with their personal growth/development. It feels like the bar raises every six months for performance measurement, so unless you're a superstar available 24/7 -- and willing to play the politics well -- seems impossible to grow your career.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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