Great learning experience - Tax Associate Intuit Employee Review

4.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Very flexible hours and days, accommodating, excellent 401-K match plan,

Cons

Not prepared for influx of full service clients in SET (10 day delays are unconscionable and should not be acceptable to company leadership), feeling of Big Brother constantly watching, too much time scheduled to take calls, many times the full day, no allowance to prepare returns, AHOD not fair to FS preparers (or their clients) when commitments have been made

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work now

Cons

none that I can think of

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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