Intuit Good, Not Great - Experience Design Manager Intuit Employee Review

4.0
Apr 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, competitive pay and quality benefits, tradition of emphasizing the customer and focusing on solving well for users' unmet needs

Cons

Old core products that need more than just a refresh, too many meetings, difficulty in really moving the needle on innovation

Explore other reviews about Intuit

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

there is no micro management

Cons

it is a contract role

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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