It IS a Great Place to Work! - Manager, Technical Support Intuit Employee Review

5.0
May 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The flexibility of work-life balance is the single biggest reason that keeps me at Intuit. Company values reflect my personal values. Focus on wellness is really important. I really enjoy the people i work with every day. Feels good to work for a company that can still afford merit increases and bonuses. Brad Smith's focuso on innovation and change (improvements) is exciting and tells me Intuit plans to be around.

Cons

Feels like compensation tops out after so many years with the company. Resource sharing and lean staffing becoming more common - results in more work for same pay. HR starting to feel more like a business partner for corporate rather than also a partner with employees.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

there is no micro management

Cons

it is a contract role

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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