Great place to work - Senior Customer Service Representative Intuit Employee Review

5.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Intuit's operating values, diverse culture, fabulous people, and challenging workload make this a great place to work. I highly recommend anyone serious about their career to explore the options available to them at Intuit

Cons

Having moved from a 20 person company to an 8000 employee company, getting use to the volume of meetings, slow pace of change, and all of the extra red tape took some getting used to.

Explore other reviews about Intuit

5.0
Jun 26, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great place to work super exciting

Cons

Nothin bad to say about them

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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