Intuit delivers - Tax Associate Intuit Employee Review

5.0
Mar 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Great sense of teamwork Capable leadership Strong sense of customer service and satisfaction

Cons

Training is a weak point. Not well organized and lacks hands on scenario sessions to familiarize experts with the software.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

Cons

It’s seasonal and then it’s over.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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