Love this company - Tax Associate Intuit Employee Review

5.0
Mar 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, great pay, awesome co-workers, speedy assistance with problem and questions.

Cons

The metrics system needs to be revamped. I think it is unfair to have excellent surveys and then have one disgruntled customer that gives a bad rating and my score goes way down and causes my bonus to be affected. This is the part that is really discouraging.

Explore other reviews about Intuit

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Cons

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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