Bad Experience - Anonymous employee Intuit Employee Review

1.0
Mar 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits are decent for a call center

Cons

Not enough training, pay is not good enough for the types of calls you handle. Many angry clients. Coaches belittle you. Mine in particular made me feel inferior for having a disability. Unfair scoring practices- I received someone else's bad review- they will not remove bad reviews no matter whose it is, not for any of their employees. Be prepared for LONG calls. High turnover.

Explore other reviews about Intuit

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Cons

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

See reviews by: Helpful|Rating|Date|All