2.0
Sep 3, 2025
Former employee, more than 1 year
Texas City, TX
Recommend
CEO approval
Business Outlook
Pros
Scheduling flexibility is the only pro.
Cons
This job will affect your mental health negatively. The customers often abuse the reps and they have to take it so they give you a good survey at the end. There is very little support provided to help with solving a customer issue and when there is support, it is slow and the customer thinks it’s your fault, but really it’s a chain that you have to go through and they are slow and don’t care because they aren’t customer facing. The job should pay well for the workload, education and expertise required but it pays the rate of a fast food employee. They take advantage of people.