Nice for Retail - Associate Ma J. Crew Employee Review

4.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay Good sick and personal leave

Cons

Doesn't back up employees Customer is always right mantra creates terrible work environment

Explore other reviews about J. Crew

5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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