J. Crew Reviews

Updated May 6, 2021

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3.9
74%
Recommend to a Friend
84%
Approve of CEO
J. Crew CEO Libby Wadle
Libby Wadle
14 Ratings
Pros
  • "Awesome employees and great discount(in 292 reviews)

  • "The employee discount is wonderful(in 291 reviews)

  • Cons
  • "Sometimes few hrs but I’m part time(in 100 reviews)

  • "At the time I worked there you had on-call shifts, which could be a bit irritating(in 81 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of J. Crew and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      Good college job

      Apr 25, 2021 - Sales Associate in Alpharetta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people, good discounts, good experience overall

      Cons

      There aren’t any cons if it’s just a part time gig for college students

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    2. 4.0
      Current Employee, more than 1 year

      Not as bad as you'd think

      Apr 16, 2021 - Visual Assistant in Chestnut Hill, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      VERY generous discounts (3 free articles of clothes upon hire, 50% off clothes to wear on shift, 30% off everything else, 75% off sale around the end of the year) Pretty laid back environment, managers won't get on your case as long as you offer to help customers and make everything look pretty. Pay is pretty good. Above minimum wage but nothing crazy.

      Cons

      Weekdays are very boring to work. They have excessive policies to make sure you aren't stealing, including checking your bags before and after each shift. Some customers are extremely rude. Sometimes there's a lot of pressure to upsell and open J. Crew Cards, but there's no real penalty if you don't.

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    3. 4.0
      Former Employee, less than 1 year

      would recommend

      May 6, 2021 - Stylist in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great employee discounts, always something to do

      Cons

      hours and annoying customers can make or break this job

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    4. 4.0
      Current Employee, less than 1 year

      Great job

      May 3, 2021 - Sales Asspciate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun environment to work in. Low stress

      Cons

      pays isn't great but good benefits

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    5. 4.0
      Former Employee, less than 1 year

      Basic Retail Experience with a good discount

      Apr 28, 2021 - Sales Assistant in Paterson, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good discount, social workplace, meet a cross-section of people

      Cons

      any retail job will have difficult customers

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    6. 4.0
      Current Employee, more than 1 year

      Good place to work, flexible hours, good discount

      Apr 27, 2021 - Sales Associate in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good employee discount, flexible hours, good people

      Cons

      not enough money, needs more perks for selling

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    7. 4.0
      Former Employee, more than 1 year

      Experience in Sales

      Apr 29, 2021 - Sales Associate in Hyannis, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun, social, learning, marketing, advertising

      Cons

      hours, pay, minimum wage, location

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    8. 4.0
      Current Employee, more than 8 years

      Overall a very good company to work for .

      Apr 20, 2021 - Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to work for - open communication

      Cons

      Company tries to keep the workload reasonable but it can be high at times due to the business needs

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    9. 4.0
      Current Employee, more than 1 year

      Fun but to relaxed

      Apr 26, 2021 - Retail Stock Associate in Estero, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people; good customers; flexible scheduling

      Cons

      Traffic is very slow and you run out of tasks to do

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    10. 5.0
      Current Employee, less than 1 year

      Great Place to Work

      Apr 25, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, fun environment, interesting work

      Cons

      Not as many hours as I would of liked

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    Viewing 1 - 10 of 3,091 Reviews

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