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J. Crew Reviews

Updated February 23, 2018
1,928 reviews

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3.8
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J. Crew CEO James Brett
James Brett
45 Ratings

1,928 Employee Reviews

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Pros
Cons
  • At the time I worked there you had on-call shifts, which could be a bit irritating (in 79 reviews)

  • My biggest issue with being part time were the "on call" shifts (in 75 reviews)

More Pros and Cons

  1. "Visual Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. Crew part-time

    Pros

    Great place to work, good discount

    Cons

    It's retail, it's the same anywhere


  2. "My experience with J.Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Dayton, OH
    Current Employee - Retail Sales Associate in Dayton, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. Crew part-time (Less than a year)

    Pros

    There is always a great relationship between employees and customers, and the employee team. Additionally, the product is always great.

    Cons

    There are absolutely no cons. My time at J.crew has always been great, and I have always felt welcome no matter what store and location I am working at.

  3. "epide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Crew (Less than a year)

    Pros

    nothing to say, no computer, no advice

    Cons

    good place to work, good benefit, great people


  4. Helpful (1)

    "Good Structure, Good Ethics, Mediocre Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Designer and Production Manager in New York, NY
    Former Employee - Technical Designer and Production Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. Crew full-time (More than 5 years)

    Pros

    J.Crew was a good place to work overall. The benefits were great, the time off was great, the wellness great, and the corporate discount great. The morals of the company also good - a forward thinking company. I thought the review process was great as well - a process where peers review peers and employees review managers in addition to being reviewed by managers. The company culture was great overall. Certain departments and managers were better to work for than others (as would be the case anywhere.) During my 6 years at J.Crew I worked in 2 different departments and held 3 different titles which was a good sign of growth opportunity. I miss the modern office along with the fact that the office has a front desk associate and IT support 24 hours a day- things I took for granted while there.

    Cons

    For a forward thinking and modern company, it was a bit "black and white" sometimes in regards to following procedure (i.e. hard to change status quo, develop new ways of working.) Depending on the department, the vibe could also be a bit "corporate" / cold. In two instances, I needed to challenge management as my workload was too large in comparison to others with the same title or even higher title.
    The pay was mediocre in comparison to competition.

    Advice to Management

    Evaluate each persons workload in comparison to others at the same title. Evaluate the workload not only by tasks or style counts, but how each task or product line being managed is different compared to others. For example, certain product lines may be much more challenging to manage than others even with the same "count" in workload. Also evaluate how each team operates under different management - certain managers may distribute responsibilities differently than others. I learned that a sister team in my department had different roles and responsibilities than my department which is an important thing to evaluate when dividing workload.


  5. "Company Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun environment, good coworkers, great benefits

    Cons

    Company turnover, unstable environment, and unclear upper level communication


  6. "Assistant Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at J. Crew full-time

    Pros

    From the co-workers to the clients that come and shop, they’ve truly made an impact in this company,

    Cons

    Corporate needs to pay attention more to feedback that stores give them in order to make each store successful


  7. "Sr. Supply Chain Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew full-time

    Pros

    Great benefits, laid back work environment.

    Cons

    Way behind the times when it comes to technology and industry tools.

  8. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist
    Current Employee - Stylist
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at J. Crew part-time

    Pros

    Great discount on clothes. That's about it.

    Cons

    Very short hours. You can't sustain yourself with this gig alone.

    Advice to Management

    Better HR practices. The Jcrew brand is iconic, but upper mgmt seems to be hurting the company.


  9. "J Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J. Crew part-time

    Pros

    the discount, location, fast onboarding process

    Cons

    no work life balance did not really care about employees, not loyal to employees


  10. "Incredibly Structured"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Commerce, GA
    Former Employee - Retail Sales Associate in Commerce, GA
    Doesn't Recommend
    Negative Outlook

    I worked at J. Crew part-time (More than a year)

    Pros

    - in store discount
    -receive free clothing items at the beginning of employment

    Cons

    -little opportunity to work your way up
    -very strict about selling credit cards
    -so much emphasis on upselling rather than building relationships with customers


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