First few years fantastic. Not very good now - Store Director J. Crew Employee Review

2.0
Jan 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fair compensation, great brand name, 401k, fantastic discounts, retail, direct, Madewell, and factory to chose from, internal growth up to a point

Cons

No promotion or growth potential. No leadership from the senior management. poor direction from senior management, mixed signals with no clear direction. Extreme workload with minimal employee hours.

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Really nice working culture, everyone is collaborative and working together. Very low employees turnover

Cons

Pay could be better. Leadership not aligned, lots of changes and stress falling on production to make it haplen

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