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      Good culture but too sales-focused and budget-driven - Student Success Manager Kaplan Employee Review

      3.0
      Jun 2, 2026
      Student success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote and flexible. Good culture from higher up but team morale is down.

      Cons

      Turning more salesy than helping students. Too much focus on hitting budget.

      Explore other reviews about Kaplan

      5.0
      May 12, 2026
      Systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Great work/life balance Many layers for advancement

      Cons

      Poor knowledge sharing Lower pay

      3.0
      May 20, 2026
      Sr communications manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture, flexible work options

      Cons

      Experience is totally dependent on team

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