Kaplan Reviews | Glassdoor

Kaplan Reviews

Updated May 12, 2018
746 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Andrew S. Rosen
71 Ratings

746 Employee Reviews

Sort: PopularRatingDate

Pros
  • There is Good work life balance (in 24 reviews)

  • Work from home options in many departments (in 23 reviews)

Cons
  • The biggest downside of Kaplan is that they do not have a good work/life balance (in 13 reviews)

  • Poor upper management and lack of resources (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "Pre-college Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-College Instructor
    Current Employee - Pre-College Instructor
    Recommends

    I have been working at Kaplan part-time (More than a year)

    Pros

    Freedom of schedule and flexibility, virtual connectivity to the rest of the country

    Cons

    Remote HQ and no guarantee of classes


  2. "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaplan full-time (More than a year)

    Pros

    It has nice working environments

    Cons

    I liked working there very much.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Fort Lauderdale, FL
    Current Employee - Director in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan full-time (More than 5 years)

    Pros

    Care about students
    Leadership teams work together to attempt to resolve student problems and improve service
    Good salaries and benefits

    Cons

    Regular layoffs (annually)
    Low raises (For the last 3 years)


  4. "Student Ambassador"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great customer service and rewards

    Cons

    no communication with management


  5. "Admissions Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor in Orlando, FL
    Current Employee - Admissions Advisor in Orlando, FL

    I have been working at Kaplan full-time (More than a year)

    Pros

    Great Leadership, very supportive environment.

    Cons

    It's not commission based but you sill have performance expectations that need to be met and if they not met you are at risk of being let go.


  6. "Fun team but work you to the bone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Directir in New York, NY
    Former Employee - Directir in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Kaplan full-time (More than 5 years)

    Pros

    Collegial among same management level but us v. them mentality at times.

    Cons

    Disconnect between corporate and the field. Try to blame and not hold accountable.

    Advice to Management

    Offer more professional growth and tuition


  7. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan full-time (More than 10 years)

    Pros

    This is the kind of place you like to come to work every day because you like the people you spend your time with. Kaplan has a value statement and tries hard to stick to it. Professional development over the years has been great- virtual and in-person trainings occur on a variety of topics to help employees improve their skill sets. Plenty of work from home opportunities and family flexibility as well.

    Cons

    Constant change. If you aren't comfortable with change, this is not the employer for you. Generally this is a plus; it's a nimble company that adapts quickly to external forces, but employees themselves have to be adaptable as well.

  8. Helpful (1)

    "if you like to work under a number driven business it is for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Orlando, FL
    Former Employee - Admissions Representative in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kaplan full-time (More than a year)

    Pros

    benefits, pay, co worker very helpful, break room

    Cons

    uncertain future if do not meet goals month by month, there is no room to grow.


  9. "Customer oriented"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan part-time

    Pros

    Flexible with teachers' methods

    Cons

    Care more about customers than teachers


  10. Helpful (4)

    "Stay away if you want to build your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Fort Lauderdale, FL
    Current Employee - Software Engineer in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kaplan full-time

    Pros

    Work/Life balance, the people there is very nice.

    Cons

    They don't care about employees, doesn't matter if you work hard or not at all, the end result is the same, you won't get any raise no matter how much you work and how many times you ask for it.

    Advice to Management

    Either pay attention to the very talented people you have there or expect everyone to leave. I'm honestly starting to think the whole purpose is to force people to leave on their own to avoid having to pay any severance. Really terrible in every way.


Showing 746 of 774 reviews
Reset Filters