Kaplan Reviews | Glassdoor

Kaplan Reviews

Updated December 15, 2018
792 reviews

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3.2
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Recommend to a friend
Approve of CEO
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Andrew S. Rosen
84 Ratings

Employee Reviews

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Pros
  • "There is good work-life balance" (in 26 reviews)

  • "Work from home options in many departments" (in 23 reviews)

Cons
  • "part time staff are treated like guests" (in 20 reviews)

  • "Poor upper management and lack of resources" (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaplan full-time

    Pros

    -Great people
    -Very Supportive and can grow here

    Cons

    -Low pay
    -Benefits are not too great


  2. "SAT tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Kaplan part-time

    Pros

    Very flexible hours, manager is super nice and helpful, you can make it what you want.

    Cons

    The training/onboarding process took a really long time.

  3. "Student brand ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan part-time

    Pros

    Make own hours, pay is good, management is fair, free test prep, meet new people

    Cons

    Not that much to do, some meetings are worthless


  4. "They care about numbers more than people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan full-time

    Pros

    Kaplan Brand logo and original purpose, marketing.

    Cons

    Leadership completely out of touch with other levels. Motivated by margin not taking care of their people. Uncreative with how to make profit, resort to eliminating employees instead of finding the root problem with exec leadership. Lack of loyalty.

    Advice to Management

    Go back to the basics and run a business well instead of bandaiding it through lay-offs continually.


  5. "Career Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaplan full-time

    Pros

    There is good work-life balance.

    Cons

    There are no real growth opportunities.


  6. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Recommends
    Approves of CEO

    I have been working at Kaplan full-time (Less than a year)

    Pros

    I have wide spread of IT experience in playing various roles like Project Management,Account Management,Scrum Master, Service Delivery Management and Project Management Office

    Cons

    I need to improve public speaking capabilites


  7. Helpful (2)

    "School Relationships Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Developer/School Relationships Manager
    Former Employee - Business Developer/School Relationships Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kaplan full-time (Less than a year)

    Pros

    Kaplan definitely allows for a great deal of autonomy for employees who work remotely, which many of the sales/relationship management people do. Difference is seemingly affirmed at Kaplan, as well.

    Cons

    Very, very poor training. The training, even for entry-level employees, consists of a few online modules--that are essentially glorified powerpoint-like presentations. Then, employees are expected to understand everything. This is a falsity and a poor model. Kaplan is seemingly great for employees who to come to their respective roles with background experience relevant to their position. It is horrible if you do not!

  8. Helpful (1)

    "The bones but no meat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor in Fort Lauderdale, FL
    Current Employee - Admissions Advisor in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaplan full-time (More than 8 years)

    Pros

    401k matching up to 2%, Pension, newly not-for-prfit representation of Purdue University Global, great people to work with

    Cons

    Inflexible with schedules unless you've earned the right with arbitrary scores. Limited job growth, very little opportunity for pay increases, no development of existing leaders to make them better.

    Advice to Management

    Treat your front-line leaders like people too, smaller leader-to-team ratio will give better results, create a plan for career advancement, put effort into really building a winning culture not just putting it on the wall, putting people-first will lead to happier students, not the other way around.


  9. "Busy busy busy"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan part-time

    Pros

    Good job for students, work on your own time and get what you put into it.

    Cons

    Work can sometimes pile up or feel like busy work.


  10. Helpful (1)

    "Invasive of Social Media"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    -Solid pay for few hours
    -Can earn bonuses during campaigns
    -Has 401K options
    -Flexible work
    -Remote

    Cons

    -Managers were pushy and not understanding of circumstances
    -Managers were too aggressive about posting ads on personal social media

    Advice to Management

    People nowadays do not like to see ads at all. Several friends have told me they muted my social media profiles or unfollowed because of marketing spam. Personal social media should not be leveraged in work