Kaplan Reviews | Glassdoor

Kaplan Reviews

Updated October 12, 2018
782 reviews

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3.2
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Andrew S. Rosen
81 Ratings

782 Employee Reviews

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Pros
  • "There is Good work life balance" (in 24 reviews)

  • "Work from home options in many departments" (in 23 reviews)

Cons
  • "part time staff are treated like guests" (in 20 reviews)

  • "Poor upper management and lack of resources" (in 19 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaplan full-time

    Pros

    -Great people
    -Very Supportive and can grow here

    Cons

    -Low pay
    -Benefits are not too great


  2. "Center Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Kaplan full-time (More than 10 years)

    Pros

    Some great people, life/work balance

    Cons

    Poor management, poor communication, no opportunity for growth

    Advice to Management

    Invest in your workforce

  3. "Invasive of Social Media"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    -Solid pay for few hours
    -Can earn bonuses during campaigns
    -Has 401K options
    -Flexible work
    -Remote

    Cons

    -Managers were pushy and not understanding of circumstances
    -Managers were too aggressive about posting ads on personal social media

    Advice to Management

    People nowadays do not like to see ads at all. Several friends have told me they muted my social media profiles or unfollowed because of marketing spam. Personal social media should not be leveraged in work


  4. "Good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan part-time

    Pros

    Everyone is nice and easy to get along with

    Cons

    Most of the food around are the same


  5. "Ok if you need it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kaplan Instructor in Teaneck, NJ
    Current Employee - Kaplan Instructor in Teaneck, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaplan part-time (More than a year)

    Pros

    Lesson plans are easy, (my) manager is helpful, easy to navigate resources, opportunities to cross train and get even more assignments, compensation is alright

    Cons

    No community or culture, little guidance, it puts you in a bad position when there are errors on the backend (like building reservations, tech support/helpline unresponsive, classroom materials sent late to students) because you’re the point of contact for all students and parents, management doesn’t care about overloading you with assignments, hard to bank on the income unless you have a steady tutee because classes are cancelled often (so you’ll send your FM lots of preferences in hopes that you’ll have a class run, but it may be that all classes run and you’re teaching 3 at once), compensation could be better (minimum wage for time spent on prep isn’t really fair)

    Advice to Management

    Invest in creating a company community and place for coworkers to be candid with each other, make sure errors in late materials or room bookings are handled so instructors don’t bare the brunt of customer frustration


  6. "Pre-College Tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-College Teacher in New York, NY
    Former Employee - Pre-College Teacher in New York, NY

    I worked at Kaplan (More than 3 years)

    Pros

    A great manager can make all the difference.
    There are always hours to pick up.
    Chain of command is responsive.
    Templates and lesson plans are provided.
    Relatively frequent chances for raises and moving up the ladder.

    Cons

    High turnover--you could go through 3 managers in a year, and your rapport with some of them might not be great.
    Lesson plans aren't realistic for the amount of time it takes to cover material.
    They're reluctant to pay for prep time and overtime.
    You're doing a lot of administrative work and customer service.
    There aren't faculty development meetings, and you don't meet your coworkers.

    Advice to Management

    Good teachers hightail it out as soon as they can. If you want to keep them, compensate them more for their good work.


  7. "Despite qualification, they pay very little"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaplan part-time

    Pros

    It’s very flexible hours. Not much pressure to take on additional classes

    Cons

    Despite an exhaustive interview process, Kaplan pays its teachers very little, particularly for prep time.

    Advice to Management

    If you want educated, reliable people, pay them like they’re worth something

  8. "Technical Support Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kaplan full-time (More than a year)

    Pros

    Laid back but professional environment.

    Cons

    Poor communication between departments and from higher management.


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid in Alpharetta Post Office, GA
    Former Employee - Financial Aid in Alpharetta Post Office, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kaplan (Less than a year)

    Pros

    Training was good and lots of collaboration. Was a centralized office, but many ways to get in touch and felt like a team with off site coworkers.

    Cons

    Different emphasis at times between higher ups. Change was always happening .

    Advice to Management

    Don't always need to reinvent the wheel.


  10. Helpful (1)

    "Not the best experience for part time staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Substitute Teacher in Westwood, CA
    Former Employee - Substitute Teacher in Westwood, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan part-time (Less than a year)

    Pros

    - classrooms are well-equipped
    - most students are pleasant
    - curriculum is pretty straight-forward, but some books have errors

    Cons

    - part time staff are treated like guests
    - no benefits for a year (this is a billion dollar company)
    - administrative staff aren't supportive
    - don't expect to be taken serious if you're a POC
    - HR is a joke
    - nepotism seems to be the norm

    ...basically you'd be better off getting a teaching job overseas.

    Advice to Management

    While mobility is possible, job security isn't. Nobody wants a promotion if they think they're going to get laid off in a year or so.


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