Gained valuable work experience and transferable skills. - Customer Experience Manager Kaplan Employee Review

3.0
Mar 19, 2013
Recommend
CEO approval
Business Outlook

Pros

The great relationships I have built over the years with Kaplan Test Prep colleagues, both current and past, are what I will remember the most.

Cons

The pay is not commensurate with the required work expectations. I have friends and former colleagues that now work for other companies in a similar role and make noticeably more money than what the managers earn here (and have much less stress and responsibilities).

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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