Good culture, but undervalued - Operations Specialist Kaplan Employee Review

4.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Great, smart people. Very customer focused. Good benefits.

Cons

In a company that values “continuous transformation” you never really know if your job is secure. Felt underpaid and undervalued but you keep with it because you feel like what you do has purpose.

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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