Pros
Keller Williams Realty International is a service center for the company's franchise and real estate agents. I've never seen a company more committed to maintaining relationships and satisfaction among those that seek support of the franchiser. KWRI is truly committed to it's Market Centers and the independent contractors within.
Cons
Hiring direct family members into significant leadership positions brought the KWRI IT department to its knees. The talent has all but walked out the door leaving the rest to stay and either frantically look for jobs elsewhere or wade through the disdain and general unhappiness that remains. The decisions to continue to bring in additional directors and middle management while the workforce walks out should be better thought out. This is the exact reason the KWRI IT Department has not developed a solid, in-house product in well over 2 years.