Part-time associates are eligible for both vision and dental insurance. Coverage is very decent, have compared it to what several companies offer their full-time employees and it's at time even better than theirs.
Jun 22, 2022 - CUTOMER SERVICE Representativein San Antonio, TX
Recommend
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Pros
- I dealt with a lot of racism with past company's being located in Texas however this company showed me that there is a such thing as diversity in a work environment.
- The company provided stability for years and depending on how nice and fun your management is, the environment can be amazing.
- Even though I didn't take advantage of the benefits like I should have, the benefits are amazing.
Cons
- Now when it comes to moving up in the company the company can do a lot better, If you aren't in WI, or NY, your abilty to get a really nice jobs that's creative is out of the window.
- Before the pandemic we would get time off the phone to relax and unwind but when it hit, we never really got breaks anymore. Taking extreme amounts of calls without transitioning to another job takes a toll mentally.
- Collections and Fraud are combined, I think that's very cheap of them. If you apply for a fraud specialist you shouldn't have to work for collections without being paid more money.
- The bonuses were disposed of and they cut a lot of the more powerful diverse people in the company which lead to a lot of people being managed poorly.
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Benefits for Part Timers
Mar 6, 2017 - Associate in Stow, OHPros
Part-time associates are eligible for both vision and dental insurance. Coverage is very decent, have compared it to what several companies offer their full-time employees and it's at time even better than theirs.
Cons
long holiday hours can be challenging
Other Employee Reviews
Review
Jun 23, 2022 - Anything AvailablePros
Flexible schedule, enjoyed the job I was doing!
Cons
Low pay and not enough hours
It's A Good Job To Help You Grow! Just Keep Growing! Don't Get Stuck!
Jun 22, 2022 - CUTOMER SERVICE Representative in San Antonio, TXPros
- I dealt with a lot of racism with past company's being located in Texas however this company showed me that there is a such thing as diversity in a work environment. - The company provided stability for years and depending on how nice and fun your management is, the environment can be amazing. - Even though I didn't take advantage of the benefits like I should have, the benefits are amazing.
Cons
- Now when it comes to moving up in the company the company can do a lot better, If you aren't in WI, or NY, your abilty to get a really nice jobs that's creative is out of the window. - Before the pandemic we would get time off the phone to relax and unwind but when it hit, we never really got breaks anymore. Taking extreme amounts of calls without transitioning to another job takes a toll mentally. - Collections and Fraud are combined, I think that's very cheap of them. If you apply for a fraud specialist you shouldn't have to work for collections without being paid more money. - The bonuses were disposed of and they cut a lot of the more powerful diverse people in the company which lead to a lot of people being managed poorly.
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