Sephora at Kohl's - Beauty Advisor Kohl's Employee Review

5.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

All the girls are very sweet and work as a team. Break room is pretty big, training is offered through the computer every week. Every month associates receive gratis (free) items ranging from travel size to full size so that we can test out the products ourselves at home and learn more about them. Every 30 hours worked I believe is equal to 2 hours of collected paid time off for part timers. Break room is the one that Kohl's offers, there's no separate break room for Sephora, but its nice to get to know the Kohls associates as well. Its a pretty big breakroom and sometimes Kohl's management will buy everyone food, especially for events like Christmas, new years. Associate discount is 15% and applies to Sephora at Kohl's (no free standing Sephora store) and towards any Kohl's items as well. During holidays, discounts are BIG for associates especially if you have the Beauty Insider reward program with Sephora.

Cons

Hours given are not the best, but of course that depends on your availability. It can get very busy, customers take a lot of your time with things so it requires a lot of patience and time management as there are things to be done other than helping and ringing out customers. Pay attention to the trainings as customers can be very specific with their concerns, often asking for a certain ingredient they need to avoid or are looking for. So it is important to know not just the brands but the items/ingredients themselves specifically. Some things (gift cards, returns) from main Sephora stores cannot be transferred to Kohl's Sephoras so it causes a lot of confusion and upset with the customers.

Explore other reviews about Kohl's

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, easy hiring process, friendly management, offered more or less hours to fit my personal needs

Cons

Hours during the holiday season

2.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- A supportive group of people; true to the Midwest nice and hospitality expectations. - Better work-life balance for hourly employees

Cons

- Not being included in mentoring programs = harder to "climb up" - Favoritism and cliquey; I mean, it's the Midwest, and it's so cliquey here that it doesn't matter what you know, it's WHO you know - Outdated systems: bridging issues at Kohl's is constant and quite embarrassing. It delays the whole operation and supply chain when data is not being transferred from one system to another. Every day is a battle between submitting tickets and going back and forth with external partners, trying to explain that the system just sucks and it's literally above our pay grade. - Weird internal movement/development guidelines; they would likely hire someone off the streets rather than support internal employees, which is weird because wouldn't it make more sense to hire someone already familiar with the systems than someone completely new? And why does one need the current manager's approval to move on to another department? What if you're not one of your boss's favorites, but you are a great asset? Does that mean they have to sit there suppressing their talents due to someone's opinion? It's no wonder that people are leaving Kohl's, and the only people who are staying behind are the ones who are still nostalgic for what Kohl's used to be.

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