Prepare to Roll Up Your Sleeves - Retail Guest Service - Cashier Kwik Trip Employee Review

3.0
Dec 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Starting wage is better than other retail companies; 9.00/hr vs 7.85/hr locally. General atmosphere is professional and positive. Year-end bonus based on hours worked and overall gross company profit, 40%. Shifts are consistent (i.e, 1st shift works ~5am - 3pm, 2nd shift works ~2pm - 12am, and 3rd shift works ~10pm - 6am with reasonable variation vs. scheduling at all hours). Opportunities for advancement are available without a degree necessary. Fountain soft drinks and coffee are free on the clock and the company pays half of uniform costs.

Cons

Shifts can be long -- 10 hours. Only two ten minute breaks at a maximum on aforementioned shift, no lunches allowed. Hours vary wildly each week for part timers; during the winter months, employees can expect 30hrs one week and half that the next, or less. Staffing can be extremely minimal on supposedly "slow" days, where only a few people are expected to maintain the store with no oversight and complete a list of duties while still serving customers. Maximum raise amount isn't great (0.25/hr on a perfect yearly review). Meager insurance benefits; part timers are not allowed coverage that meets Affordable Care Act "essential" standards. No sick pay for part timers and just three days of vacation that do not roll over. Employees can only request time off 90 days in advance and no further. Company culture has a bizarre, overly enthusiastic opinion of the owning family and CEO.

Explore other reviews about Kwik Trip

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Pay + Benefits, good people

Cons

Long work hours, scheduling is awful, and mandatory third shifts when required

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Kwik Trip Response
6d
Thank you for the sweet review! We are grateful for your contributions to Kwik Trip. Have a good one!
1.0
Mar 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a few really great departments within IT that are staffed with kind people. You get a one time stipend of $300 for at home office equipment. There are flex weeks, where you get a half day on Friday. You must still work 40 hours though. There is additional pay for on call work. Documentation is actually very helpful and most people are happy to answer questions.

Cons

The pay is well under the industry standard (despite what they say) and the IT department has high turnover as a result. Many departments with less schooling requirments make far more than IT workers with a college degree (or 2!). Benefits are very horrible: this includes PTO, health care, and outside training opportunities. Drama is rampant here and creates a toxic environment. There are next to no technical questions during the recruiting process, thus there are many underqualified workers in an already understaffed team. There is “productivity tracking” software installed on the computers and management tracks how long you were away from your computer. If you are on a OPT visa, be wary. There are many immigrants being taken advantage of as there is low pay and no opportunity for sponsorship. The company is happy to spend lots for consultants but are unwilling to give promotions or decent wage increases. Many IT workers are hourly to save money. Hourly employees receive 5 less PTO days than salaried coworkers. If you choose to work here, be prepared for it to seriously effect your mental health.

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Kwik Trip Response
3mo
Thank you for leaving us a review. We are disappointed to hear about your experience. If you would like to talk about a specific concern, feel free to reach out to our HR department at 608-793-6000.
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