Tough job - Customer Experience Specialist LPL Financial Employee Review

I loved my internship here. It was very immersive and everyone was very kind and supportive. Loved the team I worked with.

Could have been a bit more to do.

Competitive pay — Compensation is solid compared to industry averages. • Pockets of good people — There are teams with genuinely decent, hardworking individuals trying to do the right thing. • Occasional bright spots — A few groups operate professionally despite the broader culture.

Retaliation everywhere — Speak up and you’re targeted. • Fabricated reviews — Feedback is made up to justify punishment. • Toxic cliques — Closed circles run the place and crush anyone outside them. • Hostile leadership — Belittling and aggression are normalized. • Politics over skill — Competence is irrelevant; alliances decide everything. • Fear‑driven culture — Employees stay silent because retaliation is guaranteed. • Hypocrisy everywhere — You’re excluded, then blamed for not being involved. • Values are a façade — The company talks integrity but operates on intimidation.