Build the foundation before you build the house - Service Center Manager LPL Financial Employee Review

3.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture, benefits, Very employee-friendly HR policies

Cons

There is too much leadership turnover. Many leaders were brought in from outside companies diluting who LPL is and wants to be. With each change comes a different direction and philosophy. The company is trying to grow quickly but lacks the foundation; CRM, leadership, and hiring to keep up. This puts tremendous pressure on managers to deliver without the support to be successful. Very vague HR policies make it hard to hold employees accountable.

Explore other reviews about LPL Financial

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Resources and support teams!

Cons

Too much back office turnover at times leaves support team lacking accurate answers

1
3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and getting OT pay. Awesome team of SMs and RTEs who felt like family and we all wanted to see each other succeed. I was exposed so a lot of situations which strengthened my skill set. Learned the SAFe model and it looks great on resumes. I personally had a great boss, bosses boss, and RTEs.

Cons

Executive leadership is ruining the culture. Many of the amazing Directors, AVPs and RTEs left due to the poor Executive leadership who do NOT know a single thing about Agile principles. Releases are 1x/mo so you have to work one Saturday a month which can sometimes be longer than a normal workday. Release Mgmt team is very difficult to work with and can be very disrespectful. They don’t hide it and it’s accepted. Execs killed remote work.

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