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LensCrafters

Part of Luxottica

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Disappointed in company's decline - Optician LensCrafters Employee Review

2.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility and work isn't grueling

Cons

Upper management is full of people without optical experience running stores like they would a candle shop. Upper management creates time wasting activities and thinks their initiatives matter but all they do is create more work for workers, who are usually understaffed. Endless useless training and conference calls. RM's yell at store managers because they didn't follow the random flavor of the week focus that will be forgotten in less than a month.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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