LensCrafters Reviews | Glassdoor

LensCrafters Reviews

Updated February 18, 2017
800 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Eric Anderson
142 Ratings

800 Employee Reviews

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Pros
  • After each year with the company, employees also receive a stipend towards a new pair of glasses (in 60 reviews)

  • Flexible schedule ; Good for college students (in 37 reviews)

Cons
  • Upper management didn't really care about the problems we faced in the store (in 65 reviews)

  • Hard to get a full time position since corporate don't want to pay the benefits (in 57 reviews)

More Pros and Cons

  1. "Retail manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Manager
    Current Employee - Retail Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LensCrafters full-time (More than 3 years)

    Pros

    Room for advancement. Rewarding work helping people see!

    Cons

    Customer service can be difficult some days.

    Advice to Management

    Thank you for all of the training and learning opportunities.


  2. "Working for Lenscrafters"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LensCrafters full-time (More than 3 years)

    Pros

    Steady work, decent pay, great patients

    Cons

    could become mundane, policies limit on what you can treat


  3. "Not a bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LensCrafters part-time

    Pros

    Managers are usually pretty flexible with scheduling.

    Cons

    Increases are pathetic even though cost to customers continues to rise.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Very friendly and professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at LensCrafters part-time

    Pros

    It doesn't feel like just another retail job. The people are very professional and friendly

    Cons

    Pricing sometimes causes customers to look elsewhere


  6. "Sales Assosciate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LensCrafters part-time

    Pros

    The pay is good if you're a college student who wants to make more than $10 dollars an hour.

    Cons

    Hostile Work environment. A lot of focus on sales goals and a stressful work environment. Prices are outrageous and customers get angry at you all the time for it.

    Advice to Management

    Treat the workers like human beings.


  7. "Great Company Unrealistic Goals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun atmosphere. Paid training. Very team oriented. Great perks and benefits.

    Cons

    Overly competitive. Hard sales. Cold calling.

    Advice to Management

    Ease up on the competitiveness. It's just glasses.


  8. "If you get hours, its worth it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician in Boston, MA
    Current Employee - Lab Technician in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LensCrafters part-time (Less than a year)

    Pros

    a lot of benefits and most of the people are okay.

    Cons

    if your part time your hours can get cut bad.

    Advice to Management

    More hours. everyone has bills to pay.


  9. Helpful (1)

    "Sales Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LensCrafters full-time

    Pros

    The company will contribute towards becoming a licensed optician. You get most major holidays (all though not always on that day due to retail hours), incentives from sales, pto, sick days etc

    Cons

    -Hours are not stable even for full-time management
    -Benefits are subpar ( I came out of pocket significantly when I had my child)
    -Only 6 weeks unpaid maternity leave
    -Poor communication between employees and hr

    Advice to Management

    watch your upper management and ensure they are practicing the policies put in place.


  10. "Optometrist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay, steady work, 10-14 patient average. Rarely 16-18.

    Cons

    Support staff often poorly trained.


  11. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LensCrafters part-time

    Pros

    Opportunities for growth: great incentive programs

    Cons

    Long hours, Working Weekends, Staring hourly rate is low.

    Advice to Management

    Offer more money.



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