Question 1

Is LensCrafters a good company to work for?

Accepted Answer

LensCrafters has an overall rating of 3.2 out of 5, based on over 2,671 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 36% of employees would recommend working at LensCrafters to a friend and 39% have a positive outlook for the business. The best reviews about LensCrafters have been left by employees working as Sales, Technician and Optometric Technician.

Question 2

Does LensCrafters pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

Question 3

How satisfied are employees working at LensCrafters?

Accepted Answer

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at LensCrafters?

Accepted Answer

Sales Associate (266), Eyewear Consultant (181), Licensed Optician (124), Optician (123), Lab Technician (110), Store Market Manager (78), General Manager (69), Assistant Manager (67), Eyecare Advisor (57), Lab Manager (56), Store Manager (55), Retail Sales Associate (51), Sales Supervisor (48), Optometric Technician (45), Team Lead (45)

Question 5

What are the pros of working at LensCrafters according to real employee reviews?

Accepted Answer

"Decent scheduling options but not a good pay increase" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 157 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Flexible hours  and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 66 reviews))

Question 6

What are the cons of working at LensCrafters according to real employee reviews?

Accepted Answer

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 59 reviews))

Question 7

What are employees saying about LensCrafters layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

Question 8

What are the top reviewed LensCrafters locations?

Accepted Answer

New York, Chicago, Atlanta, Los Angeles, Austin, Houston, San Diego, Columbus, Orlando, Denver, Phoenix, San Antonio, San Francisco, Dallas, Cincinnati, San Jose, Saint Louis, Milwaukee, Indianapolis, Tampa, Boston, Athens, Richmond, Madison, Raleigh, Irvine, Sacramento, Minneapolis, Santa Clara, Virginia Beach

LensCrafters

LensCrafters reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company, but high upselling expectations

Non-existent Lab Tech Position

Bullying from executives undermines frontline workers' efforts

Top companies for "Compensation and Benefits" near you

Jobs at LensCrafters