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LensCrafters

Part of Luxottica

Is this your company?

Overworked and talked down to. - Patient Care Provider LensCrafters Employee Review

3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on glasses and opportunities to get certifications for more pay. Even though that higher pay should be the base.

Cons

Very political and a lot to manage. Eye doctors expect a lot of work as does the actual Lens Crafters employees. One pateint care provider is expected to run the book, pre tests, contact lens ordering, manage phones, keep everything clean, and support the sales people with everything they need to sell for very low pay.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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