employer cover photo
employer logo
employer logo

LensCrafters

Part of Luxottica

Is this your company?

trained well but underpaid - Sales Associate/Apprentice Optician LensCrafters Employee Review

4.0
Oct 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Training is thorough and management was fair. Schedules were flexible also if needed. Staff was diversified among sales and techs but not higher level associates.

Cons

Company is more concerned with filling sales goals than customer service. Pay rate is low even for licensed opticians. Managers were moved in from other fields with less experience than current associates. I felt it was more about who you know than how well you perform when it came to advancement.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

See reviews by: Helpful|Rating|Date|All