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LensCrafters

Part of Luxottica

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Outlook not so good - Anonymous employee LensCrafters Employee Review

1.0
Jun 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, free glasses annually, opportunity to travel internationally on OneSight missions.

Cons

Too much pressure to meet sales and KPI goals. TONS of paperwork and micromanaging. No concern for the customer, just the bottom line. Labs closing, change of CEO 3 times in 3 years. Commission has gotten worse over the years and every year it changes.

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5.0
Mar 26, 2026
Recommend
CEO approval
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Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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