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LensCrafters

Part of Luxottica

Is this your company?

Run Away!!! - Anonymous employee LensCrafters Employee Review

1.0
Jul 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free pair of glasses a year, some nice customers that make for a little break in the day. Days off!

Cons

Stressful!! Too many trackers....how many customers bought glasses from in store dr., how many cleaners sold, how many of certain type of lenses. Job is threatened if those goals aren't met. Basically selling things to customers who don't need it just to meet a goal-not a true optical job where customer needs are met but strictly a high pressure retail store where sales are more important. Staffing is low so a few people do all the extra work plus try to make ridiculous goals.....while others don't pitch in but grab all the sales. Just a bad stressful atmosphere in a no win situation bound to get worse as labs are closing adding checking in jobs coming from main lab to the daily duties of the retail staff.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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