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LensCrafters

Part of Luxottica

Is this your company?

Lenscrafters sucks, They treat people like dirt. You should get your head examined if you want to work here. - Retail Sales Manager LensCrafters Employee Review

1.0
Apr 19, 2018
Recommend
CEO approval
Business Outlook

Pros

No Big deal. A free eye exam and a free pair of overpriced glasses once a year. The usual stuff. The only other pro is you will have a job.

Cons

No company direction. Horrible company training. Managers are not leaders they are micromanaging everything. Most managers know very little about optics and focus on numbers with a fine tooth comb. Work environment is cut throat (associates and managers). Back stabbing and don’t expect your manager to back you up. You have to up-sell everyone even if they do not need all the expensive options = just do a comparison on varilux progressive lens and you will get a good idea of how expensive lenscrafters is compared to their competitors. Pay is very low. Example: You could easily wok in a clothing store as a associate and make $15 hour easy. Good luck making that at Lenscrafters. They change everything and do not test things. It will drive you crazy. The phone rings off the hook and never stops. The schedule is usually written wrong and given to you only one too three days in advance for the following week. Good luck getting a day off no one cares. They will cut your hours and you will not be able to pay your bills.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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