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LensCrafters

Part of Luxottica

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Toxic Company - Store Market Manager LensCrafters Employee Review

1.0
Oct 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule Decent Pay Location Free Glasses Every Year- one pair

Cons

This was the most toxic company and environment I have ever worked in. If you are looking for lack of teamwork with your peers, competition in an unhealthy way, lack of communication/ direction, unprofessional corporate management, bullying and lack of leadership then this is the job and company for you. My first year in my position was easily the worst year of my life. I stayed for 5 more years as it was decent pay and I was able to work the schedule I wanted. I went through 3 bosses and absolutely NO leadership development. These people do not care about your development- only that you make numbers. Have an issue and need to partner with corporate- Good Luck- you will be faced with snarky degrading emails and a lack of care. The different departments do not communicate and everyone is on different pages with different agendas. Lab has a different focus than retail- what teamwork!! NOT. This company is outdated in their philosophies and is not pro employee. the most unprofessional company I have ever worked for. Save your mental health- stay away from this place!

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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